Questions by the kettle
Frequently Asked Questions
Everything you may want to know before joining The Kettle Post.
What is The Kettle Post?
The Kettle Post is a monthly snail mail club inspired by Newfoundland stories, comforting recipes, tea, photographs, books, and slower living.
What arrives in each envelope?
Each envelope includes a story-filled letter, Tea of the Month, a recipe card, a Newfoundland photograph and mindfulness message, a Bridgette’s Bookshelf recommendation, and thoughtful handmade details.
When will my letter ship?
Letters are prepared and mailed once each month from Alberta. Exact mailing dates and ordering cutoffs are shown in the product description.
Which letter will I receive when I join?
New members receive the next available letter unless the product description says otherwise.
Is shipping included?
Canadian membership prices include standard shipping within Canada. USA and international membership prices include standard international shipping.
Do you ship outside Canada?
Yes. USA and international membership options are available. Delivery times vary by destination and may take longer than Canadian mail.
What if I don’t receive my letter?
Every Kettle Post envelope is mailed with care through Canada Post, and delivery times can vary depending on where you live.
If three weeks have passed from the shipping date and your letter still has not arrived, please visit the Contact page and send me a message. I’ll review your order, look into what may have happened, and do my very best to help find a solution.
Please note: Delivery times may be longer during holidays, postal disruptions, or when shipping internationally.
What tea is included each month?
Each issue includes a thoughtfully selected tea to enjoy while you read. I choose teas that complement the season, the stories, and the overall feeling of the month’s envelope.
Can I cancel a monthly membership?
Yes. Monthly memberships can be cancelled before the next renewal. Three-month and six-month options are prepaid for the full term.
Can I send The Kettle Post as a gift?
Yes. Enter the recipient’s mailing address at checkout and include your own email address for order updates.
Can I purchase a past edition?
Past editions may be listed in the shop when available. Quantities can be limited because each envelope is assembled in small batches.
Still have a question? 🫖
Visit the Contact page and send me a message. Put the kettle on, and we’ll figure it out together.
Contact The Kettle Post